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Frequently Asked Questions
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We offer fast and secure shipping, which usually arrives worldwide between 3-7 business days. All orders are shipped with a tracking number so you can check the status at any time.
We accept all common payment methods, including credit cards (Visa, Mastercard, Amex), PayPal, Klarna and Twint so that you can process your order safely and conveniently.
Yes, we offer a 14-day satisfaction guarantee. If an item does not meet your expectations, you can easily return or exchange it within 14 days.
Our jewelry is robust and durable, but we recommend avoiding contact with water to maintain its shine and durability. Salt water and chemicals in particular could damage the coating.
Yes, all of our products come with a lifetime warranty against manufacturing defects. If there are any problems, we will repair or replace the item free of charge.
If your package is lost or does not arrive, please contact us immediately so that we can investigate the incident and find a solution. Your satisfaction is our priority.
Our jewelry is made from high-quality materials such as 925 sterling silver and gold-plated stainless steel. Some collections also contain sparkling moissanite stones that provide extra drip.
Yes, we offer special discounts for bulk orders. Just drop us a message if you need a larger quantity and we will arrange a suitable quote.